ProfitBox360 What we take care of
Customer replies on WhatsApp
A WhatsApp receptionist on your own business number: instant replies with tap-to-reply buttons, bookings, reminders and follow-ups, with every booking alerted to you.
See it in action
A customer browsing instruments and booking a store visit with a music store's receptionist.
What you get
- Instant replies to every new enquiry, any time of day
- Tap-to-reply menus for your products, services, prices and timings
- Bookings and visit slots, with a reminder before the visit
- Follow-ups for enquiries that went quiet
- An alert to you for every booking or question it can't answer
What we need from you
- Your WhatsApp Business number
- Your services or products, prices, timings and address
- The questions customers ask you most
Good to know
- Runs on your own WhatsApp Business number; you can reply yourself at any time
- Monthly message volume is agreed up front
- Questions it can't answer are handed to you, not guessed
How it works
- 1
Connect your number
You connect your existing WhatsApp Business number in a few taps. You keep using WhatsApp on your phone as usual.
- 2
We set up the replies
We collect your services, prices, timings and common questions, and build the conversations around them.
- 3
You test it, then it goes live
You try it from your own phone first. Once it reads right, it answers your customers.
Questions
- Will I lose my WhatsApp chats?
- No. Your number stays yours and keeps working on your phone, with your chat history.
- Can I reply myself?
- Yes. You can jump into any chat at any time; the receptionist steps back.
- What happens with questions it doesn't know?
- It tells the customer you'll reply shortly and alerts you with the question.